H&R Block, Inc. (HRB) Q1 2024 Earnings Call Transcript

H&R Block, Inc. (NYSE:HRB) Q1 2024 Results Conference Call November 7, 2023 4:30 PM ET

Company Participants

Michaella Gallina – Vice President of Investor Relations

Jeff Jones – President and Chief Executive Officer

Tony Bowen – Chief Financial Officer

Conference Call Participants

Kartik Mehta – Northcoast Research

Scott Schneeberger – Oppenheimer & Company

George Tong – Goldman Sachs


Thank you for standing by, and welcome to H&R Block’s First Quarter Fiscal Year 2024 Earnings Conference Call. At this time, all participants are in a listen-only mode. After the speaker presentation, there will be a question-and-answer session. [Operator Instructions]

I would now like to hand the call over to Vice President, Investor Relations, Michaella Gallina. Please go ahead.

Michaella Gallina

Thank you, Latif. Good afternoon, everyone, and welcome to H&R Block’s first quarter fiscal year 2024 financial results conference call.

Joining me today are Jeff Jones, our President and Chief Executive Officer; and Tony Bowen, our Chief Financial Officer.

Earlier today, we issued a press release and presentation, which can be downloaded or viewed live on our website at investors.hrblock.com. Our call is being broadcast and webcast live, and a replay of the webcast will be available for 90 days.

Before we begin, I’d like to remind listeners that comments made by management may include forward-looking statements within the meaning of federal securities laws. These statements involve material risks and uncertainties, and actual results could differ from those projected in any forward-looking statement due to numerous factors. For a description of these risks and uncertainties, please see H&R Block’s annual report on Form 10-K and quarterly reports on Form 10-Q as updated periodically with our other SEC filings.

Please note some metrics we’ll discuss today are presented on a non-GAAP basis. We reconciled the comparable GAAP and non-GAAP figures in the

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