Why won’t my coffee shop play Taylor Swift?
Unlock the Editor’s Digest for free Roula Khalaf, Editor of the FT, selects her favourite stories in this weekly newsletter. Somebody has been playing Balkan heavy metal in the café. The culprit’s identity remains a mystery, but let’s just say that our 6ft 2in Bosnian barista seems sheepish. Almost everybody in hospitality has their own…