Harmonic Inc. (NASDAQ:HLIT) Q3 2023 Earnings Conference Call October 30, 2023 5:00 PM ET
Company Participants
David Hanover – IR
Patrick Harshman – President and CEO
Walter Jankovic – CFO
Conference Call Participants
Simon Leopold – Raymond James
Ryan Koontz – Needham and Company
Steven Frankel – Rosenblatt
George Notter – Jefferies
Tim Savageaux – Northland Capital Markets
Operator
Welcome to the Third Quarter 2023 Harmonic Earnings Conference Call. My name is Carmen and I’ll be your operator for today’s call. All participants are in a listen-only mode. After the presentation, there will be a question-and-answer session. [Operator Instructions]. Please note that today’s conference is being recorded.
I will now turn the call over to David Hanover, Investor Relations. David, you may begin.
David Hanover
Thank you, operator. Hello, everyone, and thank you for joining us today for Harmonic’s third quarter 2023 financial results conference call. With me today are Patrick Harshman, President and Chief Executive Officer, and Walter Jankovic, Chief Financial Officer.
Before we begin, I’d like to point out that in addition to the audio portion of the webcast, we’ve also provided slides for this webcast, which you may view by going to our webcast on our Investor Relations website.
Now turning to Slide 2, during this call, we will provide projections and other forward-looking statements regarding future events or future financial performance of the company. Such statements are only current expectations and actual events or results may differ materially. We refer you to documents Harmonic filed with the SEC including our most recent 10-Q and 10-K reports and the forward-looking statements section of today’s preliminary results press release.
These documents identify important risk factors, which can cause actual results to differ materially from those contained in our projections or forward-looking statements. And please note that unless otherwise indicated, the financial metrics we provide you on this call are determined on a non-GAAP basis. These metrics together with corresponding GAAP numbers and a reconciliation to GAAP are contained in today’s press release, which we have posted on our website and filed with the SEC on Form 8-K.
We will also discuss historical, financial, and other statistical information regarding our business and operation, and some of this information is included in the press release. The remainder of the information will be available on a recorded version of this call, or on our website.
And now, I will turn the call over to our CEO, Patrick Harshman. Patrick?
Patrick Harshman
Thanks, David, and welcome everyone to our third quarter call.
Today, we reported third quarter results, which were within our guidance range and expectations as we continue to make substantial progress in a number of key areas, including DOCSIS 4.0, fiber-to-the-home, and Video SaaS. We ended the quarter with strong backlog and deferred revenue showing our alignment with our customers’ growth plans and giving us further confidence in our long-range growth prospects.
Before diving into the details of the quarter, I’ll mention three overarching points. First, regarding our broadband business, we’re financially healthy. Our technology execution and differentiation remains very strong. We’re uniquely positioned, for sustained period of network investment and we therefore remain fully on track, to deliver strong multiyear growth.
Second, our video SaaS business continues, to deliver strong recurring revenue growth of 42% in the third quarter on a year-over-year basis, with several new customers recently won and being on-boarded. With live sports still in the early innings of migrating to streaming platforms, we believe there are substantial runway for growth in our video SaaS. And third, we are announcing that we have commenced a formal strategic review process for our video business.
Due to changes in the marketplace and our customer strategies, synergies between our broadband and video businesses are now less compelling. Additionally, we have received interest from several external parties for our video business. These factors coupled with capital allocation planning led us to initiate the strategic review. Together with financial and legal advisors, we’re assessing a range of alternatives for the video business with a clear goal of optimizing long-term value. Walter will provide additional color momentarily.
Moving now to our Broadband segment highlights. We delivered segment revenue of $75.8 million, down from $91.9 million a year ago, largely as expected. The number of global customers deploying our solution reached 104, up 21% year-over-year, with corresponding 23.5 million DOCSIS cable modems now served worldwide, approximately 13% of cable modems deployed globally, highlighting the significant footprint expansion opportunity still in front of us.
You’ll recall last quarter, we anticipated this third quarter revenue decline, for two related reasons. First, some customers who are bleeding down inventory positions established during the pandemic, and second, better than anticipated progress on DOCSIS 4.0 technology, was leading to a slowdown in DOCSIS 3.1 deployment plans in anticipation, of DOCSIS 4.0 rollout. This is all playing out largely as we had anticipated.
Regarding DOCSIS 4.0, the progress has been stunning. Our powerful cOS cloud-native software is way out front of the rest of the industry, handling both variants of the DOCSIS 4.0 specification, full duplex, and extended spectrum, along with 5G fiber in a unified way that simply isn’t possible with legacy CMTS solutions that we compete against.
Equally impressive has been the edge device work we’ve done to enable unified supportive FDX, ESD, and fiber, providing deployment optionality, it’s a game changer for the industry. While anticipation of DOCSIS 4.0 rollout may impact certain customers’ near-term deployment plans, the mid-to-long-term story for Harmonic is quite positive.
As our technology lead has extended, we have an opportunity to sell this DOCSIS 4.0 technology into already deployed DOCSIS 3.1 networks, and our customers have a new tool, to deliver their consumers highly competitive multi-gigabit services. In parallel with this advanced DOCSIS work, we’ve also been making impressive progress in the fiber-to-the-home area.
We have secured 14 new fiber wins, including 10 in our existing customer base and four net new with fiber-focused or fiber-only providers. The growing fiber success with existing DOCSIS customers highlights the value cable operators see in our unique cOS core with its flexibility, to simultaneously power DOCSIS and fiber edge devices.
We expect fiber penetration within our existing accounts to grow, as cable operators increasingly deploy complementary fiber-based broadband to new and existing subscribers. And then the net new wins outside of our traditional cable operator footprint demonstrate our expanding fiber sales focus and success.
The recently announced new Pier OLT shelf, which supports 10G, Combo PON, and GPON will further empower our sales force to engage with a variety of customer profiles, domestically and internationally.
In summary, we remain confident in our technology, our market position, and in our growth opportunities for our broadband business. Spanning broadband cable and fiber, with continuing strong backlog and deferred revenue, very strong customer endorsements, for example, the recent SCTE Expo in Denver, and new design wins in every geography, we’re well-positioned for sustained growth.
So turning now to our Video segment. The highlight of the quarter was again SaaS revenue, $12.5 million, up 42% year-over-year. Total revenue was $51.4 million, down from $63.8 million a year ago, reflecting our intentional SaaS transformation and several video appliance project delays as select customers contend with macroeconomic headwinds.
Highlighting the accelerating transition to streaming SaaS, new wins happened at a record pace as our total SaaS customer base grew by 20%. Approximately, half of these new SaaS wins were with historic appliance customers. So to be clear, in addition to some appliance deal delays, we’re also seeing more appliance customers starting to transition to SaaS. Only a few of these new SaaS engagements came online during the quarter, meaning our recurring SaaS revenue funnel continues to grow.
Live sports remains the primary driver of these new SaaS wins with exceptional video quality, low latency, flexible target that ad insertion, and a broad array of quality-related benefits continue to differentiate us in the market. Among our latest sports streaming customers are global player, ViewLift and WRC Promoter in Germany, with whom we recently issued press releases.
On the appliance side of the business, which is more capital-intensive for our customers, we saw several instances of extended project delays. However, our domestic and international sales pipelines for the coming periods has actually grown and we’re starting to see encouraging signs of pent-up demand and a resumption of activity.
So, finally, before I hand you over to Walter, I’d like to briefly comment on the situation in Israel. Like many, we are outraged by the horrible events that have taken place there in recent weeks. To our colleagues in Israel and their families, please note that our hearts are with you during this extremely trying times.
As a company, our first and utmost priority is the safety of our people. The majority of our people, are secure and we’re taking the appropriate measures to ensure their continued safety and support.
And with that, let me hand it over to you, Walter, for a deeper discussion of our results and outlook.
Walter Jankovic
Thanks, Patrick. And thank you all for joining us today.
Before I discuss our quarterly results as well as our outlook, I’d like to remind everyone that the financial results I’ll be referring to are provided on a non-GAAP basis. As David mentioned earlier, our Q3 press release and earnings presentation includes reconciliations of the non-GAAP financial measures to GAAP that are discussed on this call. Both of these are available on our website.
Our third quarter results were within our guidance range taking into account customer demand push-outs related to the larger macroeconomic environment that, we referred to on our last earnings conference call.
Before reviewing our Q3, 2023 financials in detail, I’ll call out the highlights here on Slide 7. For the quarter, we reported revenue of $127.2 million with EPS of $0.00, bookings of $96.3 million, a near-record backlog and deferred revenue of $627.2 million. In a few moments, I’ll provide Q4 guidance.
Turning to Slide 8, total Q3 revenue was down 18.3% year-over-year, mainly due to the factors I mentioned earlier. Looking at broadband, Q3 revenue was $75.8 million, the year-over-year decline was due largely to inventory adjustments by our broadband customers. I want to note that during the third quarter, we were in the initial ramp stage of another Tier 1 customer. We expect to see the benefit of this ramp in Q4 as reflected in our revised guidance.
In video, Q3 revenue was $51.4 million while video appliance sales were lower due to the factors I noted earlier. Video revenue included SaaS revenue of $12.5 million or 24% of segment revenue for the quarter, up 42% from the prior year. We continue to execute on the strategic transformation of our video business with the continued growth of SaaS, while also focusing on maximizing profitability in the appliance business.
As Patrick mentioned, we are evaluating strategic alternatives for our video business. To be clear, we still consider both broadband and video SaaS to be high growth areas. Based on that and after making a thorough assessment, of our capital allocation priorities, we decided now was the right time, to assess strategic alternatives for video as it continues its strategic shift to focus on SaaS.
This decision was also made partly due to the indications of interest in our video business from a number of parties, over the past several months. Please note, no timetable has been established, for the completion of the strategic review and the review may not result in any transaction. We do not intend, to disclose further developments, with respect to this review process unless and until our Board approves a specific action or otherwise concludes the review.
Turning back to our third quarter results, we had one customer representing greater than 10% of total revenue during the quarter with Comcast representing 41% of total revenue. Total company gross margin was 49.5% for Q3, ’23 reflecting, decreased gross margins in both of our business segments sequentially.
Broadband gross margin was 44.5% for Q3, ’23, down 50 basis points year-over-year and above our guidance. Video segment gross margin, was 56.9% in Q3, ’23 reflecting macroeconomic headwinds and project delays noted earlier.
Moving down the income statement on Slide 9, Q3 operating expenses were $62.9 million, down 6.4% sequentially and up 3.2% year-over-year. The sequential decrease, reflects cost containment actions and R&D that is assigned, to cost of sales for specific customer projects, partially offset by an increased due to a specific bad debt expense of $1 million.
Adjusted EBITDA for Q3, ’23 was $3.5 million or 2.8% of revenue comprised of $8.1 million from broadband and negative $4.6 million from video. Adjusted EBITDA for broadband came in above the high end of our expectations, while video was lower due to the factors noted earlier.
This all translated into Q3, ’23 EPS of $0.00 per share, in line with our previous guidance and compared with $0.12 in Q2, ’23 and $0.13 per share for Q3, ’22. We ended the third quarter of 2023 with a calculated diluted weighted average share count of $116.7 million, compared to $119.3 million in Q2, ’23 and $113.2 million in Q3, ’22. The sequential decrease is primarily due to the decreased convertible debt dilution of 2.5 million shares.
Turning to the order book, Q3 bookings were $96.3 million. The book-to-bill ratio was 0.8 for the quarter. For Q2, ’23 and Q3, ’22, our book-to-bill ratios were 1.2 and 1.1 respectively. As we’ve stated previously, over time as supply chain conditions improved, we expect this ratio to normalize and approach the historical benchmark of greater than one. For Q3, we were below one after several quarters of being above one.
Turning to the balance sheet on Slide 10, we ended Q3, ’23 with cash of $75.6 million. The net $4.6 million sequential increase was due to a few factors. Cash from operations provided $11 million due predominantly to a decrease in both inventory and accounts receivable, offset by a decrease in other current liabilities.
We also used $1.9 million in the purchase of fixed assets. Also, in addition to cash of $75.6 million, at quarter end, we had short-term investments of term deposits of $6.3 million, together totaling $81.9 million.
Turning to accounts receivable and days sales outstanding at the end of Q3, ’23, DSO was 78, compared to 69 in Q2, ’23 and 61 in prior year period. As we mentioned on our last earnings call, one of our larger customers informed us that they will no longer take an early pay discount in Q3, which is reflected here. Days inventory on hand was 145 days at the end of Q3, ’23, compared to 145 at the end of Q2, ’23 and 116 at the end of Q3, ’22.
The inventory decline in the quarter was a result of lower in-feed as we continue to tighten our supply chain. Regarding capital allocation, our top priority remains driving our future growth. When appropriate, we will strategically invest in building inventory as we’ve done in the past to meet strong demand.
We retain the flexibility to maintain somewhat lower inventory levels, this is reflected in our lower-ending inventory balances for the third quarter. Our forward capital allocation strategy also includes our 2024 convertible notes and in the stock repurchases under our stock repurchase program.
As we said previously, the timing and amount of any stock repurchases will depend on a variety of factors including the price of Harmonic’s common stock, market conditions, corporate needs, and regulatory requirements. At the end of Q3, total backlog and deferred revenue was $627.2 million.
Our strong backlog reflects continued demand, from our large broadband customers and growing video SaaS commitments. Just under 50% of our backlog and deferred revenue has customer request dates for shipments of products and for providing services within the next 12 months. Lastly, we generated $9.1 million in free cash flow in the quarter.
In summary, our Q3 results were within our expectations. The short-term macroeconomic headwinds were frustrating have not impacted our market share. We continue to see strong demand for our market-leading technology solutions as customers recognize the value add that we bring to their businesses.
Before reviewing guidance, I’d like to mention that given the strategic review process we announced today, we have decided to move our Analyst Day, which was previously planned for late 2023 to early next year. More information will be forthcoming once we have finalized those details.
Let’s now review our revised non-GAAP guidance for the fourth quarter beginning on Slide 11. We expect broadband to deliver revenue between $105 million and $120 million below our prior guidance at the midpoint, gross margins between 44% to 45% reflecting, a similar product mix as in Q3, operating expenses between $29 million to $30 million, and adjusted EBITDA between $19 million to $26 million.
For Broadband, we still expect to see a rebound in Q4 and the potential to hit a record quarter in revenue. Today’s guidance and wider range reflects the current macroeconomic climate.
For our Video segment in Q4, on Slide 12, we expect revenue in the range of $45 million to $55 million, gross margin in the range of 59% to 60%, operating expenses in the range of $33 million to $35 million, and adjusted EBITDA to range from a loss of $5 million to a loss of $1 million. For video, we are being conservative and providing a wider range on guidance given the ongoing strategic review and other factors I mentioned earlier.
Turning to Slide 13 for the fourth quarter of 2023, we expect total company revenue in the range of $150 million to $175 million, gross margin in the range of 48.5% to 49.7%, operating expenses to range from $62 million to $65 million, adjusted EBITDA to range from $14 million to $25 million, an effective tax rate of 20%, and a weighted average diluted share count of approximately $117.1 million.
And EPS to range from a profit of $0.07 to $0.14 and cash, to range from $80 million to $95 million. We will not go through the full year 2023 guidance here since we just discussed Q4 guidance in detail. For further details, please refer to our earnings release that was issued earlier today.
In summary, during the third quarter, we continued to execute on our long-term strategic plans. We believe our Broadband segment is well-positioned for future growth. In addition, we made progress with the planned transformation of our Video segment and shift to SaaS during the quarter, even as we consider strategic alternatives to maximize shareholder value.
Thank you, everyone, for your attention today. And now, I will turn it back to Patrick for final remarks, before we open up the call for questions.
Patrick Harshman
All right, well thank you, Walter.
Let me just wrap it up by emphasizing your concluding thoughts there. Harmonic continues to be exceptionally well-positioned to drive sustained growth and shareholder value creation. We’re focused on these objectives and confident in our ability to execute.
And with that, we want to thank you for your continued support and we will open it up for questions.
Question-and-Answer Session
Operator
Thank you so much. [Operator Instructions] Our first question is from Simon Leopold with Raymond James. Please proceed.
Simon Leopold
Great, thanks. Thanks for taking the question. I’d like to try to squeeze in two if I may. The first one is, on its conference call, Charter publicly talked about some potential changes in the timing of its rollouts and I think what they indicated was they may do some more of their rural build-outs ahead of some of the other upgrade activity and I want to see if you can share any thoughts on what that might mean for Harmonic?
And then my second question – sorry, I’ll get both in, is – basically, for some of these upgrade initiatives require upgrades to amplifiers, but there are carriers that have deployed fiber deep that don’t need amplifiers to be upgraded to deploy the DAA nodes from somebody like Harmonic. And what I’m looking for from you, is some sense of how much of the market, can be upgraded fiber deep without waiting for the availability of the associated amplifiers? Hopefully, those two questions makes sense and you can answer them? Thank you.
Patrick Harshman
Yes. Okay, thank you. Thank you, Simon. First, regarding Charter, we don’t have anything really specific to say beyond what they themselves said, about their plans. What I would remind you and everyone else, is that from the beginning we’ve been asked questions about Charter schedule, et cetera, and I think our position from the beginning has been to take a wait-and-see attitude.
We’ve been through these on-boarding ramp-ups with a number of large customers. I think we’ve seen a lot, so we’ve got a lot of experience and we’re bringing a lot of that experience to bear. We are neither surprised nor unprepared, for short-term changes in schedule. That being said, we’ve got our eyes on the prize, which is the big picture. I think if you compare, this to where we were a year ago, we’ve secured the second-largest operator on the planet, Charter.
We are their partner going forward. They’re going to do extensive work across their networks over the next several years and we think we’re going to be a prime beneficiary and enabler of that exciting work, and nothing we have heard from them or think that changes, the big picture of the opportunity and the trajectory of that work there.
On the second question, it’s a good question on DOCSIS 4. Indeed, what we’ve done on the core and the nodes is out ahead of what others have done on the so called RF amplifier area, which is needed for, I would say the majority of the DAA footprint. That being said, there is a significant to your question, and I can’t give you an exact number, Simon, but there is a significant DAA opportunity where there is no amplifier technology needed.
In fact, you know, our estimation is – I think the industry expects there to be RF amplifiers, let’s say, roughly by, you know, a year from now or five quarters from now. And our view, is that there is ample opportunity for investment for growth for activity in DOCSIS 4 DAA that doesn’t need amplifiers between now and then.
So our – that is our plan, to be involved in projects, and we think it mirrors, some of our key customers’ plans, a focus over the next year on DAA that doesn’t involve amplifiers and when the amplifier technology is available, well, then the playing field will expand.
Simon Leopold
Thank you.
Patrick Harshman
Thank you.
Operator
Thank you. One moment for our next question, please. And it comes from the line of Ryan Koontz with Needham and Company. Please proceed.
Ryan Koontz
Hi, thanks. I want to follow-up on Simon’s question about DOCSIS 4 and just at a high level what your view is, of DAA mix going forward. I mean, obviously, we’re in the very early stages of deployments now, and can you kind of share any thoughts, there was a lot of buzz at the conference a couple of weeks back about this DOCSIS 3.1, kind of plus model to get higher speeds. And if you can kind of share any thoughts, about the transition to DOCSIS 4 hardware that you have in mind, over the next few quarters would be helpful? I’ve got one follow-up if you don’t mind?
Patrick Harshman
Yes, look, let’s – thank you for the question. Let’s separate two things; one, DAA, the architecture where you have centralized core. I think they invest – if you were at the show, you saw the industry is virtualized core, that’s it, and then you’ve got distributed hardware at the edge devices. And we’re going to see that is the predominant architecture going forward for DOCSIS 3.1, as well as DOCSIS 4.0
And as well as a hybrid DOCSIS and fiber. And I think that yes – more than ever before it’s clear that’s the consensus of the industry and it’s clear that Harmonic leads in that area. Now what’s the mix is going to be, I think is the essence of your question between 3.1 to 4.0, maybe a hybrid, this what we call boosted 3.1, a 3.1 core taking advantage of some DOCSIS 4 modem technology.
We’re going to see a mix of all of the above, and it’s hard to exactly forecast, but, at the risk of being too cliched, I mean we’re giving our customers an amazingly powerful Swiss Army knife that really allows them – to be flexible, to be reactive, to competitive as well as customer demand opportunity, and you’re going to see a mix of all of it, Ryan. And I think if you were there in Denver, you saw, we’re way out in front on DOCSIS 3.1 now.
On this hybrid boosted 3.1 stuff on 4.0, as well as the overlay of fiber on top of that. So, what’s the exact mix, not sure, but the key thing is for us is getting the customers to go with the Harmonic platform, so they’ve got that optionality. And I think more than ever before, we’re positioned to take advantage of this.
Ryan Koontz
Yes, I mean, certainly the software platform you guys have is a huge – huge differentiator that can do all that. And a quick question on the video side, you talked about the growth in streaming and SaaS and the headwinds in appliance, are you seeing a direct cannibalization of the appliance business? Are these two separate customer businesses going in different directions? And maybe you can just give us a little light on that side of the world? Thanks.
Patrick Harshman
Yes, look, so it’s a great question, basically, there is overlap. As we pieced apart and we had a record quarter for new SaaS ads. So as we dug into it, we found about it was about 50-50 new customers or kind of new business models, but the other half was actually historic appliance customers moving to a SaaS model. So the SaaS is – transformation is partly responsible in this past quarter.
Let’s say, 50% responsible for the weakness we saw in appliance. Now the other part is, there’s really no different than you’re seeing across the broader carrier landscape, it’s inventory, it’s cost of capital, et cetera, maybe a little bit more headwinds internationally, so it’s both, Ryan, or a mix of the two.
Ryan Koontz
Okay. Thanks, Patrick.
Patrick Harshman
All right, thank you.
Operator
Thank you. One moment for our next question, please. And it comes from the line of Steve Frankel with Rosenblatt. Please proceed.
Steven Frankel
Good afternoon, Patrick. Back on 4.0, there’s been a lot of discussion about the Broadcom chip availability and how it’s impacting the amplifier side, is there a similar supply chain concern around 4.0 nodes or do you have visibility into the chip supply you need to get those 4.0 nodes into the market?
Patrick Harshman
It’s a high level – there’s a lot of complexity, there are a lot of moving parts, but the high-level answer is, we’re in good shape. We’ve got excellent relationship with Broadcom and we’re grateful for the excellent alignment with our customers and we think, we’re in good shape there.
Steven Frankel
Okay. And then, in terms of the – new Tier – you’ve got a new Tier 1 that’s ramping, that’s great news. There has been this other group of Tier 1s that kind of had been stuck in neutral or first year, what can you do to get that group of customers accelerated and moving forward?
Patrick Harshman
Well, we come out of this recent event in Denver extremely encouraged exactly on that question. If you roll back 12 months ago, think about it, there was uncertainty about Remote PHY versus Remote MAC-PHY. There was all the stress about FDX versus ESD. A lot of uncertainty and confusion. We come out a year later. We come out of SCTE with those questions essentially being answered, it’s Remote PHY, on DOCSIS 4.0, it’s a unified product.
So, I think things that we’re holding back customers from having clarity on their plans have – I mean the fog is really clearing and the substance of the specificity of discussions we’re now having with leading Tier 1s who have yet to get on board as well as Tier 2s, it’s – we’re quite encouraged.
Now look, it doesn’t mean we’re going to be deploying with them next week, but as we look at the continued trajectory of this business, where we’re feeling that the industry and we with our products and technology are in a very good place.
Steven Frankel
Okay. And then, one last one, would you characterize what the book-to-bill looked like on the broadband side? We talked about the weakness in video, but where were we on the broadband side in the quarter?
Walter Jankovic
Yes, both of our businesses, Steve – it’s Walter here, we’re below one in the quarter.
Steven Frankel
Great. Thank you.
Walter Jankovic
Okay. You’re welcome.
Operator
Thank you. One moment for our next question, please. It comes from the line of Steve Frank – I’m sorry, George Notter with Jefferies. Please proceed.
George Notter
Hi, guys, thanks a lot. I guess I wanted to ask about just the integration of CableOS into customer networks. I think you referenced Charter earlier, but I’m just wondering, I know there are some integration that has to be done to get a big MSO, like that up and running on CableOS. I’m just curious on, where you are in that integration process, is it done, is there more to do? What is the timing of that look like? Thanks.
Patrick Harshman
Well, thank you for the question. You know, indeed CableOS – is a change in a couple of dimensions. We’re a new company than historic CMTS provider and it’s a different technology approach. It’s software, it’s cloud-native, it’s with amazing telemetry tools. If you are others who were at the recent Broadband event, you heard Comcast speak very publicly about the massive operational advantages they are driving now from the system.
All of those come, after a number of transformations on the back-end with the CableOS really at the core of. So, yes, with every customer coming on board, there is integration work, there is training in terms of adopting of new tools and approaches, and we’ve seen, George, with different customers that that process take varying amounts of time and I can’t give you a specific answer on where we are on Charter.
Except to say that we’re making good progress there, as we are with other customers we’re – in the midst of onboarding. The question is not one of if, but it’s the exact timing and we – think we’re making good progress with leading customers who are onboarding with CableOS — cOS, excuse me, at this time.
George Notter
Is there a – is there a sort of minimum and maximum that you guys have seen from your experience just in terms of the time it takes to integrate it? I guess, on one hand, I look at Comcast, it seemed like it took a number of years, certainly for Comcast, to achieve a sort of full velocity in terms of the deployment of the network there. And maybe just other smaller customers that move much more quickly, but I guess I’m just wondering if there’s kind of a range of timing that we should think about in terms of that integration process?
Patrick Harshman
You’re right, if we go back to the very first and massive process with Comcast, that took years for a variety of reasons, and it wasn’t just a back office. There was a lot of learning, a lot of innovation all over the network that was happening at that time. Undoubtedly, times have improved dramatically since then. But we’re still in the range of months to year kind of a thing depending on – depending on a lot of factors concerning the historic legacy network and the orientation and the priorities of the customer working with.
We’ve seen, deployments happen in less than two months and we are involved, with the processes that take closer to a year and it’s everything in between, although the median time is definitely shortening, George, as we all continue to gain more experience.
George Notter
Great. Super. Thank you very much. Appreciate it.
Patrick Harshman
Thank you.
Operator
Thank you. And one moment for our last question, please. And it comes from the line of Tim Savageaux with Northland Capital Markets. Please proceed.
Tim Savageaux
Hi, good afternoon. The question about the – I guess the overall top would be gross margins on the Broadband side. You’re guiding to, pretty sharp increase and congrats on that, and rebound in Q4 revenue in broadband, and I might have expected a pickup in gross margins there. If you look at the first half, when you were kind of around the $100 million a quarter level, you’re are around 50% gross. So it does look like the mix is changing a bit. You mentioned a Tier 1 win ramping, might that be more hardware heavy, so, what sort of factors are affecting that guide, not just relative to what you saw in Q3, but relative to what you saw in the first half. And then maybe more broadly, as you look at some of these bigger ramps, where do you think a reasonable expectation for broadband gross margins – and mix to settle out?
Walter Jankovic
Hi, Tim. Thanks for the question. It’s Walter here. So, just with regards to the gross margins for Q4, your inclination in terms of the product mix that we’re seeing in Q4 specifically as we ramp up in initial stages of Tier 1 is definitely impacting that margin in terms, of it being more centric towards the nodes. And so that’s a big part of the gross margin guide that we’ve provided for Q4.
And then, more broadly in terms of the question as we look forward over a longer period of time, the product mix will shift as you get more ramp up and you get more into steady state, with certain customers, you’ll have the mix between the nodes as well as the cOS, and that will bring the margins to a higher level.
And so, when we’ve guided before in our prior comments, we said, you kind of look at it over a four-quarter rolling period and that would give you, a more representative view of what we should expect our margins, to look like over the longer period.
Tim Savageaux
Great, thanks. And my follow-up, it doesn’t sound like you’re expecting a big recovery with Comcast into Q4 and instead maybe this additional Tier 1 ramping – well first of all, is that a fair statement, and now as you look at this strong Q4, do you think your concentration with Comcast will come down, prior to obviously we expect it to come down with Charter ramping in ’24, but just talking about Q4, ’23 by itself? Thanks.
Patrick Harshman
Yes, just Tim, on Q4, ’23 specifically, very similar to what we mentioned back a quarter ago, our expectations in Q4 and continue to be in our guide for Q4 is a ramp up of another Tier 1, so that by nature will reduce concentration across the largest customer in terms of the percent concentration. And so – and we expect that concentration will continue to move in a direction of less concentration as we bring on more customers, including the Tier 1, as well as other customers as we move on through 2024.
Tim Savageaux
Great. Thanks a lot.
Patrick Harshman
Thanks, Tim.
Operator
Thank you. And this concludes the Q-and-answer period. I will turn the call over to Patrick Harshman for final comments.
Patrick Harshman
Okay, well, thank you all again for joining us today. We appreciate the dialog and your support. We remain focused on driving the growth objectives that, we’ve discussed here today and creating shareholder value. We look forward, to our next opportunity to speak with you. Good day.
Operator
Thank you, ladies and gentlemen, with that, we thank you – for your participation and you may now disconnect.
